Privacy Policy for Mars
Last Updated: May 14, 2026
1. Introduction
Welcome to Mars, an enterprise resource planning (ERP) application developed by Mars Software (hereinafter referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "App").
2. Information We Collect
To provide our ERP services, we collect various types of information, including:
a. Personal Information
- Account Data: When you log in, we collect your authentication credentials (email/username and password).
- Contact Details: Information about building contacts, vendors, account managers, and primary contacts that you or your organization input into the system.
- Occupant Information: Names and details of occupants associated with managed buildings.
b. Media and Files
- Photos and Images: The App allows you to upload photos of buildings, assets, and protocols for management and documentation purposes.
- Documents: Files (PDFs, images, etc.) uploaded to the ERP system for correspondence or record-keeping.
c. Location Information
- Geographic Data: We use Google Maps and geocoding services to help you locate buildings and assets. This may involve collecting your device's location if you grant the necessary permissions.
d. Device and Technical Information
- Device Identifiers: Information such as device model, operating system version, and unique device identifiers.
- Usage Data: Logs of your interactions with the App, including API requests and performance metrics.
e. Biometric Data
- Fingerprint/Face ID: If enabled, the App uses your device's biometric authentication for secure login. This data is processed locally on your device and is never transmitted to our servers.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the ERP services.
- To manage building records, assets, and protocols.
- To facilitate communication between users, vendors, and occupants.
- To improve the App's functionality and user experience.
- To ensure security and prevent unauthorized access.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share data with third parties only in the following circumstances:
- Service Providers: We may use third-party services (e.g., Google Maps API, hosting providers) to perform functions on our behalf.
- Legal Requirements: If required by law or to protect our rights, we may disclose information to relevant authorities.
- Organization Access: As an ERP tool, data you input may be accessible to other authorized users within your organization.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes encryption of data in transit and secure storage.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction or deletion of your data.
- Opt-out of certain data collection (though this may limit App functionality).
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.